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Privacy Policy

Thank you for visiting The Vinyl Store (www.thevinylstore.com.au). Your privacy is important to us. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used at the TVS site.

The Information We Collect

At the TVS site, you can order products, enter contests, vote in polls or otherwise express an opinion, subscribe to one of our services such as our online newsletters, or participate in one of our online forums or communities. The types of personally identifiable information that may be collected at these pages include: name, address, e-mail address, telephone number, fax number, and information about your interests in and use of various products, programs, and services. You can also submit information about other people.

For example, you might submit a person’s name and e-mail address to send an electronic greeting card and, if you order a gift online and want it sent directly to the recipient, you might submit the recipient’s name and address. The types of personally identifiable information that may be collected about other people at these pages include: recipient’s name, address, e-mail address, and telephone number.

We also may collect certain non-personally identifiable information when you visit many of our web pages such as the type of browser you are using (e.g., Firefox, Internet Explorer, Safari), the type of operating system you are using, (e.g., Windows ’95 or Mac OS) and the domain name of your Internet service provider (e.g., America Online, Earthlink, Telstra).

How We Use the Information

We may use the information you provide about yourself to fulfil your requests for our products, programs, and services, to respond to your inquiries about our offerings, and to offer you other products, programs or services that we believe may be of interest to you. In order to administer and process your requests, we may need to share your information with third parties.

We sometimes use this information to communicate with you, such as to notify you when you have won one of our contests or when we make changes to our subscriber agreements, to fulfil a request by you for an online newsletter, or to contact you about your account with us. We use the information that you provide about others to enable us to send them your gifts or cards. We will not disclose personal information about or send promotional material to these recipients unless they have requested it.

The information we collect in connection with our online forums and communities is used to provide an interactive experience. We use this information to facilitate participation in these online forums and communities and, from time to time, to offer you products, programs, or services. When you enter an online forum or community please be aware that information you disclose in these areas, for example your email address, can be collected and used by people you do not know.

This may result in unsolicited messages being sent to you by other people or organisations. We sometimes use the non-personally identifiable information that we collect to improve the design and content of our site and to enable us to personalise your Internet experience. We also may use this information in the aggregate to analyse site usage, as well as to offer you products, programs, or services. We will disclose information we maintain when required to do so by law, for example, in response to a court order or a subpoena.

We also may disclose such information in response to a law enforcement agency’s request. Agents and contractors of TVS who have access to personally identifiable information are required to protect this information in a manner that is consistent with this Privacy Notice by, for example, not using the information for any purpose other than to carry out the services they are performing for TVS.

Although we take appropriate measures to safeguard against unauthorised disclosures of information, we cannot assure you that personally identifiable information that we collect will never be disclosed in a manner that is inconsistent with this Privacy Notice. Inadvertent disclosures may result, for example, when third parties misrepresent their identities in asking the site for access to personally identifiable information about themselves for purposes of correcting possible factual errors in the data or in the event that unauthorised persons breach our security systems.

If the TVS site discloses personally identifiable information to companies not affiliated with TVS who want to market products or services to you, it will provide you with an opportunity to opt out or block such uses. TVS may on occasion combine information we receive online with outside records to enhance our ability to market to you those products or services that may be of interest to you. If you prefer not to receive marketing information from this site, click here for instructions on how to make your request.

The TVS site will not use or transfer personally identifiable information provided to us in ways unrelated to the ones described above without also providing you with an opportunity to opt out of these unrelated uses. Finally, if you receive promotional material from TVS about us or our affiliates and do not wish to receive it any longer, you can request that we remove your information from our mailing lists by emailing us at [email protected]. Please allow us 7 days to amend our records.

Collection of Information by Third-Party Sites and Sponsors

Some of our sites contain links to other sites whose information practices may be different to ours. Visitors should consult the other sites’ privacy notices as we have no control over information that is submitted to, or collected by, these third parties. The TVS site sometimes may offer contests or promotions that are sponsored by or co-sponsored with identified third parties. By virtue of their sponsorship, these third parties may obtain personally identifiable information that visitors voluntarily submit to participate in the contest or promotion.

TVS has no control over or responsibility for the third-party sponsors’ use of this information. The TVS site will notify you at the time of requesting personally identifiable information if third-party sponsors will obtain such information.

Cookies

To enhance your experience with our sites, our web page may use “cookies.” Cookies are text files we place in your computer’s browser to store your preferences. Cookies, by themselves, do not tell us your e-mail address or other personally identifiable information unless you choose to provide this information to us by, for example, registering at one of our sites.

However, once you choose to furnish the site with personally identifiable information, this information may be linked to the data stored in the cookie. We use cookies to understand site usage and to improve the content and offerings on our sites. For example, we may use cookies to personalise your experience at our web page (e.g. to recognise you by name when you return to our site), save your password in password-protected areas, and enable you to use shopping carts on our sites. We also may use cookies to offer you products, programs, or services.

Although most browsers are initially set up to accept cookies, you can reset most browsers at any time to limit or refuse the use of cookies or to indicate when a cookie is being sent. However, please note that if you do this, some parts of this site may not function properly.

Our Commitment to Security

We have put in place appropriate physical, electronic, and managerial procedures to safeguard and help prevent unauthorised access, maintain data security, and correctly use the information we collect online.

How You can Access, Delete or Correct Information

For instructions on how you can access the personally identifiable information that the TVS site has collected about you online, or how to correct factual errors in such information, please click here. To protect your privacy and security, we will take reasonable steps to help verify your identity before granting access or making corrections. If you wish to have your personal information deleted from our records, please email us at [email protected] and we will endeavour to delete it unless we need to keep it for legal reasons.

Children

Children under the age of 16 should not submit any material (particularly personal information) to this site. Children should ask their parent or guardian to submit any material on their behalf, including for the following: – emailing the site or asking us to email anything to you; – sending us any information; – entering any contest that requires information about you or offers a prize; – joining any club or group; – posting any information on any bulletin board; – entering a chat room; or – buying anything online.

Changes to our Privacy Policy

If we decide to change this privacy policy, those changes will be posted on this page so that you will always be aware of the information we collect, how we use it and under what circumstances it is disclosed.

How to Contact Us

If you have any questions or concerns about the TVS online policy for this site or its implementation you may contact us at [email protected]

1. If you would like to stop TVS disclosing personally identifiable information collected on this site to companies which are not affiliated with it, please email us at [[email protected]] or send your name, street address and e-mail address to us by regular mail to the following address: Metropolis Touring PO Box 565, Surry Hills, NSW, Australia, 2010

2. If you would like to stop receiving any specific marketing information from this site, please notify us of the specific information that you no longer wish to receive by sending your name, street address and e-mail address to us by regular mail to the following address: Metropolis Touring PO Box 565, Surry Hills, NSW, Australia, 2010

3. If you would like to review the personally identifiable information that we have collected about you online, please email us at [[email protected]] or send your name, street address and e-mail address to us by regular mail to the following address: Metropolis Touring PO Box 565, Surry Hills, NSW, Australia, 2010

We will send you the personally identifiable information that we have collected about you online. If you would like to correct any factual errors, please note such corrections and send them to us at the same address listed above, so that we may make the corrections that you have requested.

Flat Rate Shipping

Order as much or as little as you like from The Vinyl Store with our great flat cost postage rates.

We aim to ship within 1-4 business days within Australia.

Happy Customers

Order from The Vinyl Store knowing that we aim to provide you with the best new records and the highest standard of quality.

Your happiness is important to us, so get in touch if your item isn’t as you expected.

Online Support 24/7

The Vinyl Store is here to answer any questions you have about your favourite band, rare releases, those hard to find collectors editions and whatever else you’re searching for. Our team is here to support you. Contact us here.

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